Guest Information

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Requesting a Reservation

 

We work directly with hospital social workers for all reservations. Please connect with your case manager or social worker to begin the process.

 

Check In

 

• Check-in takes place between the hours of 10:00 AM and 4:00 PM.

• Guests will receive a tour of the house upon check-in.

• Guests will receive guidelines and house rules and must complete the registration process prior to being escorted to their room.

 

Check Out

 

• As a courtesy, the Inn asks that guests notify the innkeeper at least 24 hours prior to departure in order to maintain Inn records.

• Guests must clean their room before checking out.

• Rooms must be cleaned, vacuumed and dusted. Towels and sheets should be washed. Bathrooms should be thoroughly cleaned. Wastebaskets should be emptied and relined.

• Refrigerator area must be cleaned and any unwanted food items must be discarded.

• Guests are required to inform the innkeeper when they are ready to check-out. A staff member will inspect the guest room and kitchen area.

• Room keys shall be returned to the front desk and check out will be completed.

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Housekeeping

 

• St. James Inn does not have a formal housekeeping department.  We ask that you take care of the Inn as you would your own home.

• It is a requirement of residency that all guests clean and maintain their rooms and the kitchen on a regular basis.

• Cleaning supplies will be available for guest use.

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Terms of Residency

 

• Guests who are patients of a medical facility are welcome at the Inn as long as the patient is under active treatment.  We ask that guests depart within 3 days after active treatment ends.

• Families of patients are welcome for up to 12 weeks, while patients are under active treatment.

• Families must have their social worker call the innkeeper to request an extension of residency.  A request does not guarantee an availability of an extended stay.