
Guest Information
Requesting a Reservation
Requests for rooms at St. James Inn are made through the Department of Social Work at the hospital where the patient is receiving treatment. A social worker from the hospital in which the patient is being treated is the only person who can request a room at St. James Inn. Unfortunately, a request does not guarantee availability of rooms.
If you are or a family member is a patient in the UCLA Health System, please contact the Ronald Reagan UCLA Medical Center, Department of Clinical Social Work at 310-267-9700. Please leave a message so a hospital social worker may return your call.
Check In
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Check-in takes place between the hours of 10:00 AM and 4:00 PM.
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Guests will receive a tour of the house upon check-in.
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Guests will receive guidelines and house rules and must complete the registration process prior to being escorted to their room.
Check Out
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As a courtesy, the Inn asks that guests notify the innkeeper at least 24 hours prior to departure in order to maintain Inn records.
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Guests must clean their room before checking out.
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Rooms must be cleaned, vacuumed and dusted. Towels and sheets should be washed. Bathrooms should be thoroughly cleaned. Wastebaskets should be emptied and relined.
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Refrigerator area must be cleaned and any unwanted food items must be discarded.
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Guests are required to inform the innkeeper when they are ready to check-out. A staff member will inspect the guest room and kitchen area.
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Room keys shall be returned to the front desk and check out will be completed.
Housekeeping
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St. James Inn does not have a formal housekeeping department. We ask that you take care of the Inn as you would your own home.
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It is a requirement of residency that all guests clean and maintain their rooms and the kitchen on a regular basis.
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Cleaning supplies will be available for guest use.
Terms of Residency
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Guests who are patients of a medical facility are welcome at the Inn as long as the patient is under active treatment. We ask that guests depart within 3 days after active treatment ends.
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Families of patients are welcome for up to 12 weeks, while patients are under active treatment.
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Families must have their social worker call the innkeeper to request an extension of residency. A request does not guarantee an availability of an extended stay.