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Guest Information

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Requesting a Reservation

 

Requests for rooms at St. James Inn are made through the Department of Social Work at the hospital where the patient is receiving treatment.  A social worker from the hospital in which the patient is being treated is the only person who can request a room at St. James Inn.  Unfortunately, a request does not guarantee availability of rooms.

 

If you are or a family member is a patient in the UCLA Health System, please contact the Ronald Reagan UCLA Medical Center, Department of Clinical Social Work at 310-267-9700.  Please leave a message so a hospital social worker may return your call.

 

 

 

Check In

 

  • Check-in takes place between the hours of 10:00 AM and 4:00 PM.

  • Guests will receive a tour of the house upon check-in.

  • Guests will receive guidelines and house rules and must complete the registration process prior to being escorted to their room.

 

 

 

Check Out

 

  • As a courtesy, the Inn asks that guests notify the innkeeper at least 24 hours prior to departure in order to maintain Inn records.

  • Guests must clean their room before checking out.

  • Rooms must be cleaned, vacuumed and dusted. Towels and sheets should be washed. Bathrooms should be thoroughly cleaned. Wastebaskets should be emptied and relined.

  • Refrigerator area must be cleaned and any unwanted food items must be discarded.

  • Guests are required to inform the innkeeper when they are ready to check-out. A staff member will inspect the guest room and kitchen area.

  • Room keys shall be returned to the front desk and check out will be completed.

 

 

 

Housekeeping

 

  • St. James Inn does not have a formal housekeeping department.  We ask that you take care of the Inn as you would your own home.

  • It is a requirement of residency that all guests clean and maintain their rooms and the kitchen on a regular basis.

  • Cleaning supplies will be available for guest use.

 

 

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Terms of Residency

 

  • Guests who are patients of a medical facility are welcome at the Inn as long as the patient is under active treatment.  We ask that guests depart within 3 days after active treatment ends.

  • Families of patients are welcome for up to 12 weeks, while patients are under active treatment.

  • Families must have their social worker call the innkeeper to request an extension of residency.  A request does not guarantee an availability of an extended stay.

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